although wrio is set as default it doesn't show in apple mail application
no way to switch to it either
all other apps: gmail, whatsapp, text messages are working fine
On our test devices we can't reproduce it in iOS 9 and 10.
Is it a corporate smartphone? With some corporate device management apps third-party keyboards don't work in Apple apps like Mail or Safari.
Third-party keyboards never works for password fields though in iOS.
Indeed a corporate phone but they assured me nothing was blocked by them. Safari is working fine
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