New Release - Wrio not showing up in iOS mail application

Saudaggl shared this problem 10 months ago
Solved

Hey,


when trying to write an email with the iOS standard mail application, Wrio does not show up. When pressing long on the globe icon, wrio is showing as "null --- Wrio keyboard" and cannot be selected.


iPhone SE

iOS 10.2


Thanks

Comments (9)

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Hi Saudaggl

You're beta tester, right? Because we noticed that some beta testers after updating need to remove the keyboard and add it again (not uninstalling the app). We'll have a look what's causing this.

Best regards

Janis

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I am not a beta tester, there was a time when I wanted to become one, but I never was. Just as a FYI that this can also affect non-beta users.


Thanks

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Confirmed, it is sufficient to remove and then add again Wrio.

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Thanks for confirming. Of course it shouldn't be needed to do that.


It seems to be an Apple bug but we'll still try to fix it on our side if possible.

Let us know if you still want be a tester. Looks like you were a great support for us. :)

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I'd like to, but this would unveil my identity that is behind Saudaggl, with which I tend to make stupid comments sometimes :) I'll probably stay a first minute tester. By the way, nice new features that you have introduced with this release! Very valid stuff

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How can I become a beta tester?

I'm on IOS

iPhone 6

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Hey Roosevelt.

If you want to be an active beta tester and report bugs you can contact us on: app@wrio-keyboard.com

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I would like to participate in your beta test program as well. I use an iPhone 7 and already have a TestFlight account.

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Hi Murali

If you want to be an active beta tester and report bugs you can contact us on: app@wrio-keyboard.com

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