Keyboard doesn't open/crashes apps since update

Larry Goedde shared this problem 1 year ago
Solved

Since installing the latest iOS update, I have had numerous functionality issues. Often when I touch a field to enter text, no keyboard pops up. Restarting the app usually fixes the issue.


Also, sometimes the WRIO keyboard just switches to the default keyboard; it literally did this as I was hitting 'return' between these two paragraphs. It seems to mostly happen when pressing 'return' or swiping backwards to delete text.


Also in much rarer cases, use of the keyboard seems to crash apps. I've mainly noticed this with Facebook Messenger.


I never had any of these issues before the update. Hopefully there's a fix, I simply can't go back to a normal keyboard!

Comments (8)

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It's getting worse. Now when I press the '123' button, it usually switches to the default keyboard. Help!

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I tried deleting/installing the app again, but it didn't change anything. Any chance of re-releasing the previous version while this gets sorted out?

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We'll look at it and fix it with priority! Will report back within days. Cheers, David

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Hi guys, should be fixed with iOS 10. Best, David

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Same problem with latest Android version. After typing an Emoji, the keyboard crashes and doesn't open anymore. Even the Samsung Keyboard won't open and I'm unable to restart my phone because I cannot log in without keyboard. Fix it quickly!

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What happens when you change to another keyboard? If it crashes too it's probably no keyboard problem.

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I can't change. The problem appears after choosing emojis in wrio keyboard, so I think there must be a context. What do you suggest it could be?

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