Keyboard crashes after typing emoji

MsAgeha shared this problem 3 months ago
Solved

Since latest Android update. After typing an Emoji, the keyboard crashes and doesn't open anymore. Even the Samsung Keyboard won't open and I'm unable to restart my phone because I cannot log in without keyboard. What can I do? My phone is totally useless now... please fix it quickly!

Comments (9)

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Hi

Sorry, I still need some information to be able to help:

1. In which app it crashes when typing the emoji? Are all apps affected? Is it a special text field?

2. What happens if you switch to the native Samsung keyboard? You can switch in the Android settings.

Best, Janis.

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Hi Janice

1.) It crashes when using wrio, the numbers/emoji button. Affected is everything, after a crash I'm unable to write in every app including unlocking my phone. Enterbthe PIN works, but not my password.

2.) switching keyboards after the crash is impossible, the original samsung keyboard is kind of blocked.

After a full charge of the battery, the native keyboard popped up, so I can text again. But I fear that the Wrio App crashed definitely. I tried to restart the wrio keyboard and had to do the wrio tutorial with the native keyboard, wrio hexagons didn't open.

Now I will try delete and reload wrio app, hoping to use it again.

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Can you check in the Play Store which version do you have installed? That would be very helpful. Are you a member of the beta group?

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Wrio version 1.3.2. I'm not a member of the beta group, just using wrio since almost a year.

Thank you for trying to solve my problem!

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Weird. As nobody mentioned something similar before and we can't reproduce it, it's quite difficult to say what's wrong. Maybe something broke while updating the database so reinstalling WRIO should help.

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Is this problem solved?

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Not really... wrio crashes from time to time, but I know how to fix it temporarily. I'm so used to wrio, i don't want to change.

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Awesome. A new update with stability fixes is on the way. 😊

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Android kullanıcılarında Wrio 1.7.1 güncellemesi ile bu problem çözüldü..


Wrio solved this problem with 1.7.1 update Android users..